Few other practices better reflect the near exponential growth of the UK referral sector than North Downs Specialist Referrals. The Surrey hospital has trebled in size in its 15 years – a tale of sustained success and one that echoes a wider story…7 mins
Climate change and increased pet travel have created a perfect parasitic storm for the UK’s companion animals. Old foes like fleas and endemic ticks, along with emerging threats, are putting pets at ever-greater risk – so which products and advice should practices offer to help even the odds?39 mins
Pet nutrition is changing fast and UK practices run the risk of being left behind if they don’t adapt. Significant advances in nutritional science and technology have led to improved therapeutic and wellness diets – how can your practice make the most of these new opportunities?
Many lessons can be learned by those in business from the world of top-level sport – a fact VBJ was reminded of when we sat down with the woman who skippered the Great Britain’s hockey team to golden glory at the Olympics in Rio …
Having practice staff in uniform not only enhances a brand with clients and wherever else employees are seen, it also provides a perk in that it saves employees’ own clothing from wear and tear. But, as might be expected, rules and regulations exist that surround the provision of a uniform if it’s to be tax deductible …
Wildbore Vetstop sounds like it might be a rather intriguing, perhaps even slightly dangerous, place to work. But what’s in a name? Not a lot, as VBJ discovered last month when we headed north to hear another independent success story…
“I will work to ensure every nurse working at Medivet feels valued and empowered to reach his or her full potential” – RVN Sarah Robinson.
So much data is available in the modern veterinary practice that sometimes it can seem difficult to see the wood for the trees. But by measuring the metrics that matter, this wealth of data has the power to transform your practice into a lean, mean profit-making machine...32 mins
One in every three small animal consults is preventive1. When supporting products and services – such as parasite control and neutering – are combined into the mix, that can add up to a vital profit stream. So, what can practices do to make the most of it?
The second of VBJ’s Fast Forward features is the story of Vet Dynamics – a veterinary business consultancy that has helped hundreds of owners ensure their practice is run as effectively and efficiently as possible.
A first opinion hospital practice on the edge of Epping Forest, with in-house CT and MRI, and a dedicated radioiodine unit in nearby Harlow, the practice has certainly branched out in recent years...
Triage app founders believe their business will bring significant benefits for animal welfare, while improving vets’ work-life balance.5 mins
We’ve been on quite a journey – from conception, through early parenthood, to balancing work with the needs of school-aged children. But what does all of this mean for us as professionals and a service industry?
Nick White looks at how practices can grow the percentage of insured clients – and the significant financial benefits of doing so…
Stuck with a tired old building and not sure what to do next? Should you set a budget first or commission an architect? And is a new building really the answer or could you renovate for half the cost? Alex Darvill answers these questions as he reveals his secrets for creating successful buildings…
It is always a tough task setting up a new veterinary practice from scratch. But some have it tougher than others – as VBJ discovered when we headed to Merseyside to visit Village Vets last month…
Gillian Page helped open a practice in a small portable building in 1999, progressing to a purpose-built RCVS-accredited veterinary hospital in 2006.4 mins
Focusing on four main client contact areas – exterior, interior, vibe and virtual – could make all the difference to your practice enviornment, says Dr Ernie Ward.
Starting a new business is daunting, but help is always at hand. Alan Robinson explains the early considerations in setting up your own practice.
Running the referral division for one of Europe’s largest corporate practice groups can be a complicated business. VBJ discovered just how complex when we paid a visit to CVS referrals director John Innes at the ChesterGates Referral Hospital Veterinary Specialists.2 mins