VBJ articles

Despite concerns around losing the personal touch when automating processes, online booking actually enhances the pet owner experience for most, reveals feedback from Vetstoria users.

You have to be pretty confident your new practice is going to be something a bit special if you decide to call it Stellar Vets. In this case, however, with a digital-focused, client-friendly approach, this new venture more than lives up to its name, as VBJ discovered…

Premises to a practice are as hands are to a surgeon – they are essential. But building or fitting out premises is not a simple task…

It can be all too easy to measure practice growth on speed, efficiency and effectiveness. But with an overabundance of new work and an industry chronically under-resourced, it is more important than ever to get your priorities right...

Remote and digital veterinary services are nothing new – vets have been calling clients for years – but the method of utilisation is now on a path charged by nitroglycerine and shows no sign of abating. To some, it’s a huge threat to how vets deliver care, but to others it offers a chance to regain control and keep the veterinary profession central in a customer journey…

Are you fed up with unproductive conversations in the workplace? Steve Bailey suggests that it might be time to rethink roles you play in your practice – helping you quickly get to the crux of any conflict.

Steve Bailey – a partner of Space Coaching Services and a trained facilitator of action learning sets – explains how this concept creates a source of support for veterinary teams to tackle workplace problems.

Nutrition, diet and supplements play a key role in supporting the health of the nation’s companion animals. But, with veterinary teams so busy post-pandemic, Georgia Woods-Lee asks: “is your practice getting the message across?”

Renowned for world-leading CPD, extensive networking opportunities and the chance to meet with a wide … more

Congresses and conferences – either in-person, online or both – will always be an integral part of the landscape in the veterinary sector. Times have changed of course, but what hasn’t changed is the value of live learning and making the most of the opportunities is as important as ever...

None of us are in any doubt. At the start of 2022, as a community of pet lovers, owners, pet care experts, veterinarians and suppliers, we all know that pet obesity is a serious problem...