CVS Group has appointed Belinda Andrews-Jones to its newly created role of director of nursing. Dan Curtis of Pet Medic Recruitment speaks with her about this and her career to date.16 mins
An increase in the number of insured clients can have a big impact on practice profitability. Alan Robinson from Vet Dynamics explains how to make it happen and raise your bottom line.
Obesity is now recognised as the most important medical disease in pets1. In the UK alone, at least 59% of dogs and 39% of cats are overweight or obese2,3. This is a big challenge for small animal vets, but it can also provide some big opportunities.
Revenue in the veterinary market has remained largely static, but this doesn’t mean growing your practice is a zero-sum game. Graeme Pack and Giles Pugh look at improving compliance.
Ultrasound, x-ray, CT and MRI: these machines have helped open up new areas of veterinary medicine over the past few decades, but, for the uninitiated, more options can also mean more pitfalls, says James Westgate.17 mins
Regular unplanned absences can cripple small practices and cause considerable problems for larger operations too. But before taking action it is vital to know the law when it comes to managing employee sickness, explains Emily Chalkley.
As a practice manager, life can be a blur: a multitude of meetings, admin and customer conundrums. It can be difficult to juggle the daily challenges, let alone consider them from a different viewpoint. Yet, doing so could pay dividends, says Holly Kernot.
The last thing any practice owner or manager needs is to be asked to appear before an employment tribunal. But if the worst does happen, it is vital to know exactly where you and your practice stand, says Mark Stevens.
Deciding how much to charge for goods and services can prove to be a real headache for veterinary practices. Here, Zoetis’ Nick Steele explains how the firm’s Profit Solver tool can help.
Celebrate the achievements of remarkable people who are dedicated to making animals healthier and happier.9 mins
Adam Bernstein discusses why, despite technological advances, it will always be the staff who make the difference between success and failure in practice.
Space comes at a premium and most practices have a finite amount to use when it comes to the waiting area. However, by following a few simple rules, much can be achieved with even the smallest space, as John O'Connor explains.
If you’re wondering how companies develop a culture, then you’re already moving in the right direction, as Mike Clare explains.
You may think your practice management system is already running to its full potential. But, as Nick Lloyd explains, when it comes to administration, data transfer and disease control, you ain’t seen nothing yet.
It can be easy to overlook the value of developing strong supplier relationships. Fitzpatrick Referrals’ business development manager Ray Girotti explains why it pays to work with businesses that support you.
The Insurance Act 2015 came in on 12 August 2016 and brought the most significant reform to insurance law in more than 100 years, according to Simon Brooks.
Chanticleer looks at why "our economic future is sailing into unchartered waters".
With much debate about the under-representation of women in leadership roles, Sarah Page-Jones discusses how a gender-neutral approach could be more accessible for female leaders.
Dave Nicol explains how, when it comes to getting good outcomes for pets in the consulting room, it’s all about performance – and not clinical performance, either.16 mins
People are becoming more and more aware of the value of their data and, even more importantly, the impact if that data is misused, says Neil Matthews.