RVNs are a key component in the delivery of modern veterinary care; however, their true potential can often be overlooked. But, as Ernie Ward explains, expanding the RVN role in your practice will always pay rich rewards.
As the countdown begins towards the UK’s exit from the EU, Adam Bernstein asks a selection of professional business advisors what areas practices need to address in advance of that day.
VBJ's Big 6 project saw a carefully selected panel discuss and debate the six biggest issues most likely to shape the veterinary landscape. In its first report, panellists discuss work-life balance and how this is changing practice.
Most practices have emerged from the dark ages, when postcards and the odd phone call were the only ways of communicating with clients. Dr Ernie Ward explains how modern methods are driving revenue growth, enhancing patient care and boosting client satisfaction.
The difficulties faced by practices trying to recruit experienced vets has led an increasing number to turn to new graduates. Taking on inexperienced vets can be a challenge, but when it works, the rewards to both employer and employee are substantial, says Jenny Stuart.
Mark Colton discusses how practice teams can work together to drive dental initiatives, the form they should take and the impact they can have on the bottom line.
Gudrun Ravetz looks at how you should recommend your plan, what needs to be in it and the broader benefits in terms of practice finances in providing them.
Adam Bernstein outlines some potential pitfalls that could put your practice on the HMRC's radar for being in breach of paying the national minimum wage.
If early results from the SPVS Practice Profitability Survey are truly representative, many practices are not being run as efficiently or profitably as they could be. John Sheridan discusses.
Talking about money with clients is not always a part of the job veterinary professionals enjoy. Here, Stewart Halperin gives his top tips for helping your team take the pain out of asking for payment.
Climate change is having a big impact on the threats posed by ectoparasites to the nation’s pets. Here, one of the UK’s leading parasitologists, Ian Wright, looks at what veterinary practices can do to help tackle ticks and fight fleas.