August 2017

Veterinary business consultant Dave Nicol explains how putting the right systems in place can enhance patient care and boost your bottom line.

31 mins

RVNs are a key component in the delivery of modern veterinary care; however, their true potential can often be overlooked. But, as Ernie Ward explains, expanding the RVN role in your practice will always pay rich rewards.

23 mins

As the countdown begins towards the UK’s exit from the EU, Adam Bernstein asks a selection of professional business advisors what areas practices need to address in advance of that day.

16 mins

Preventive health care is a vital revenue stream for any practice. But, as Nick Steele explains, it is an area where opportunities are often missed.

22 mins

July 2017

Vicky Robinson discusses the corporate buying bubble, when it might burst and what the other options are for anyone planning their exit.

27 mins

Mark Stevens discusses a widely heralded scheme, including how it will operate and how it will affect businesses.

20 mins

Stephanie Vaughan-Jones explains why the old 'dog and bone' may be one of the most important pieces of kit you possess.

23 mins

Victor Chua and Nael Taher on how cost of childcare is contributing to growing problem of staff retention.

10 mins

June 2017

VBJ's Big 6 project saw a carefully selected panel discuss and debate the six biggest issues most likely to shape the veterinary landscape. In its first report, panellists discuss work-life balance and how this is changing practice.

50 mins

Most practices have emerged from the dark ages, when postcards and the odd phone call were the only ways of communicating with clients. Dr Ernie Ward explains how modern methods are driving revenue growth, enhancing patient care and boosting client satisfaction.

25 mins

The difficulties faced by practices trying to recruit experienced vets has led an increasing number to turn to new graduates. Taking on inexperienced vets can be a challenge, but when it works, the rewards to both employer and employee are substantial, says Jenny Stuart.

10 mins

Mark Colton discusses how practice teams can work together to drive dental initiatives, the form they should take and the impact they can have on the bottom line.

16 mins

May 2017

Susan McKay spoke to ACD Projects founder Alex Darvill about upgrading practices – and why now could be the perfect time to get started.

15 mins

Alison Lambert and Mark Harwood take a look at how you can make the best practice financial theory work for you in the real world.

16 mins

Gudrun Ravetz looks at how you should recommend your plan, what needs to be in it and the broader benefits in terms of practice finances in providing them.

14 mins

Adam Bernstein outlines some potential pitfalls that could put your practice on the HMRC's radar for being in breach of paying the national minimum wage.

7 mins

If early results from the SPVS Practice Profitability Survey are truly representative, many practices are not being run as efficiently or profitably as they could be. John Sheridan discusses.

14 mins

Dave Nicol explains how watching client growth like a hawk is the real secret to making your practice fly.

17 mins

April 2017

Talking about money with clients is not always a part of the job veterinary professionals enjoy. Here, Stewart Halperin gives his top tips for helping your team take the pain out of asking for payment.

23 mins

Climate change is having a big impact on the threats posed by ectoparasites to the nation’s pets. Here, one of the UK’s leading parasitologists, Ian Wright, looks at what veterinary practices can do to help tackle ticks and fight fleas.

23 mins