Stress and burnout are at epidemic levels across the profession, but vets and nurses are often left to solve their own well-being issues. Alan Robinson argues, however, that it’s the practice leaders and managers who should be doing more to help banish the burnout blues...2 mins
Many veterinary professionals aspire to ownership, but becoming a leader is not necessarily part of their dream. Yet practice ownership immediately places people in a leadership role, so why don’t owners always want to step up?
VBJ familiarises readers with the association's history, membership and key activities, as well as its outgoing and incoming presidents.4 mins
VBJ familiarises readers with the association's history, membership and key activities, as well as its outgoing and incoming presidents.
All successful veterinary practices require good leadership, but being a leader is about much more than just a title. Here, Mark John from Fenton Vets describes his journey and explains why being a brilliant boss is now more important than ever...25 mins
Practices have four months to prepare for off-payroll working rules changes that could have significant impacts on locums. From April 2020, they will have to check if locums need to pay income tax and national insurance contributions, shifting the responsibility from locums to practices.
An RCVS crackdown on non-compliance means the rules about when vets and RVNs can complete their CPD have changed. This could provide challenges to clinicians and the practices they work in, but, as VBJ discovered, it’s never been easier to access new learning opportunities...1 mins
Do you really know who your practice is employing? With the spirit of the goodness of humanity in mind, it’s unlikely you have anyone bad or criminally minded on staff. But it does happen.21 mins
Transforming a group of highly talented individuals into a high-performing team is a common challenge in veterinary practices large and small. It requires considered leadership, but also the ability to understand that, sometimes, the best thing to do is nothing at all.
Have you been promoted to head up a team, perhaps to replace someone who has left or because the business is growing? Do you feel overnight your responsibilities have changed, but you haven't had training in the skill sets you need? This is accidental leadership…21 mins
Many lessons can be learned by those in business from the world of top-level sport – a fact VBJ was reminded of when we sat down with the woman who skippered the Great Britain’s hockey team to golden glory at the Olympics in Rio …10 mins
Having practice staff in uniform not only enhances a brand with clients and wherever else employees are seen, it also provides a perk in that it saves employees’ own clothing from wear and tear. But, as might be expected, rules and regulations exist that surround the provision of a uniform if it’s to be tax deductible …
Liz Barton, in her fifth instalment, highlights the challenges of balancing being a practising vet and a parent to school-age children.19 mins
“There are times when we are not in control of our minds. Why? Because part of our brain has its own agenda – we are the source and the solution to our own problems” – Leonie Lightfoot.28 mins
Liz Barton discusses the issues and challenges surrounding returning to work in the fourth instalment of her groundbreaking VBJ series.
Employment law can be a minefield – especially for vets without formal qualifications in the area. Anne Harvey explains how to avoid the pitfalls.
With clients able to access many sources of information, tone and nature of conversations with their vet have evolved. This can be a challenge; however, a change of approach can mean clients and clinicians leave the consult happy.26 mins
One of the most powerful hiring and motivational tools you have in your workplace is a job description for each employee. Good ones will help you find the right person for the job and team members focus on doing their jobs well, so it is worth spending time to get them right ...22 mins
RVNs play an invaluable role, yet are increasingly harder to recruit, and arguably harder to retain, than vets. For practices to remain successful, recognising, rewarding and developing VNs is no longer an optional extra ...
The British Veterinary Receptionist Association (BVRA) has been established to recognise and raise the status of veterinary receptionists within veterinary profession.