Cash is king when it comes to practice success – yet clients increasingly prefer to pay with plastic. Adam Bernstein shows how to make savings on card fees.10 mins
On 1 October 2017, HMRC introduced a new pre-action protocol for debt claims. Corporate lawyers Paul Taylor and Sarah Carlton explain the changes and how they are likely to affect practices chasing bad debts.18 mins
Preventive health care is a vital revenue stream for any practice. But, as Nick Steele explains, it is an area where opportunities are often missed.22 mins
Talking about money with clients is not always a part of the job veterinary professionals enjoy. Here, Stewart Halperin gives his top tips for helping your team take the pain out of asking for payment.23 mins
The fact we must pay taxes is a given. But what upsets many is the way they are levied, the size of the bills received and difficulties in appealing wrong decisions. Business rates are no exception, says John Hinde.
Jeff Steedman explains the importance of weighing up your options and seeking sound financial advice before using pension products to buy commercial property.7 mins
Taking the decision to make a large capital investment will be one of the biggest business decisions a veterinary practice will make, writes Adam Bernstein.17 mins
An increase in the number of insured clients can have a big impact on practice profitability. Alan Robinson from Vet Dynamics explains how to make it happen and raise your bottom line.22 mins
Deciding how much to charge for goods and services can prove to be a real headache for veterinary practices. Here, Zoetis’ Nick Steele explains how the firm’s Profit Solver tool can help.16 mins
It can be easy to overlook the value of developing strong supplier relationships. Fitzpatrick Referrals’ business development manager Ray Girotti explains why it pays to work with businesses that support you.17 mins
Chanticleer looks at why "our economic future is sailing into unchartered waters".
In a world where consumers seem to have an awful lot of rights and businesses precious few, where do practices stand when they buy products and services that subsequently fail to live up to the promises made? Adam Bernstein explains some of the do’s and don’ts of buying for business.15 mins
Building a profitable practice delivering quality care can sometimes seem like an impossible task. But clients still want the best when it comes to their pets, and most are prepared to pay a premium, says Kay Irvine.16 mins
The veterinary sector has become an increasingly challenging environment for pet insurance. Providers, vets and pet owners all seem to be pulling in different directions when what’s really needed is alignment, explains Ashley Gray.7 mins
It's often easy enough deciding what new equipment your practice needs. But, as Adam Bernstein discovered, it's worth spending time deciding how to pay for it before spending money.17 mins
Selling a practice can be fraught with difficulties and unforeseen pitfalls. Malcolm Wright shares 10 top tips to ensure the process is painless for all parties.30 mins