A veterinary nursing manager is celebrating a milestone after having notched up 30 years’ service with a veterinary practice in west Norfolk.

Carole, Penny, David
Penny Jackson-Smith (centre) celebrates with Mill House directors Carole and David Clarke.

Penny Jackson-Smith joined Mill House Veterinary Surgery and Hospital in Kings Lynn as a student nurse in 1986 and has warm memories of being on call with just one other duty nurse.

Mrs Jackson-Smith qualified as an RVN in 1987, became senior nurse in 1989, and has played a key part in the practice ever since – from training student nurses to introducing all the clinics available at Mill House, including puppy playgroups.

In at the deep end

The dedicated RVN recalls her first day as being rather memorable – particularly as it took place 24 hours earlier than expected.

Due to start her new job on the Monday, Mrs Jackson-Smith was moving into the flat above the practice the day before when she became involved with two emergencies – a dog needing chest drainage after being involved in a road traffic accident and an Old English sheepdog with bloat that required emergency surgery.

More recently, Mrs Jackson-Smith became nursing manager in 2012.

To celebrate her 30-year anniversary, Mrs Jackson-Smith was presented with a bouquet of flowers, a bottle of champagne and a photo album full of nostalgic memories with greetings from staff past and present.

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