One of the UK's leading telephone answering specialists has revealed the start of the week is the worst period for missed telephone calls.4 mins
James Oxley and Tamara Montrose take a look at several cases and research studies into the causes and factors related to cats falling from tall structures, and the resulting injuries sustained.
Zoetis has launched Sileo, a novel oromucosal gel designed to help calm pets suffering noise phobias.
The UK's largest cat charity has launched a campaign to help stamp out the sale of sick and underage kittens by unscrupulous dealers.
In a world where consumers seem to have an awful lot of rights and businesses precious few, where do practices stand when they buy products and services that subsequently fail to live up to the promises made? Adam Bernstein explains some of the do’s and don’ts of buying for business.
Establishing client rapport is paramount to any consultation. Here, Gerardo Poli offers some pointers to help you build trust from the moment the client and their pet walk into the consulting room.