An online veterinary health care retailer set up and run by vets has launched in the UK. sells pet accessories, food and toys, as well as pet medication. Customers will also be able to ask for help and advice about their own pets from the team of in-house vets.

Practising vet
As well as purchasing pet products, customers of can also seek advice from in-house vets. has been set up by practising vet and entrepreneur Philippe Drouet, who already operates several online businesses in France, including sister website

Dr Drouet said: “I am aware the UK has many online veterinary retailers, but none of them can offer the level of customer service we can. We have employed a team of vets who will be available to our customers to answer any queries they may have.

“We hope by doing this we will be improving animal welfare and helping pets get the right food and medication they need.”

Hugely successful

He added: “The cost of visiting your vets is a concern for many owners and having another source of free advice is reassuring. This model has already been hugely successful in France and, I believe, it will be of great benefit to pet owners in the UK.”

The company intends to offer an electronic reminder service to owners to notify them when their food and preventive medications are running low, and is offering a 10% introductory discount to new customers who register before 1 April.

View your activity >

Leave a Reply

Be the First to Comment!

Notify of


related content

TV presenter and naturalist Chris Packham has urged companion animal vets not to “talk down to” clients and understand they are not just treating pets, but also their human owners.

5 mins

Despite having the whole Easter weekend off, a Facebook post about a dead cat spurred Jane Davidson's inner nurse into action on the Bank Holiday Monday.

11 mins

The corporate group has acquired Valley Vets, a four-branch practice with sites across Cardiff and the South Wales Valleys.

3 mins

The Veterinary Christian Fellowship is to explore pain management in companion animals via a CPD session at the University of Bristol's vet school in May.

1 mins

Vets and VNs will get the chance to quiz RCVS officials on any subject in May and June when the college holds regional question time meetings in Blackpool and Belfast.

5 mins

The veterinary profession could be on the verge of its biggest shake-up in half a century as the RCVS considers if new regulatory legislation is required.

5 mins