The Pet Industry Federation (PIF) has announced the first dog grooming parlours to achieve achieve its new Quality Assurance Standard.

The rating was created by the organisation in May 2013, with help from Dogs Trust, PDSA and the British Dog Groomers’ Association, following a number of high-profile cases of dogs suffering injuries at the hands of inexperienced groomers.

So far, five premises have been accredited, all to the top four star standard. According to the PIF, the standards focus on the qualifications and experience of business staff, with particular emphasis given to City & Guilds’ dog grooming qualifications.

PIF chef executive Nigel Baker said: “We are delighted with the calibre of businesses that are paving the way with the Quality Assurance Standard.

“In the absence of regulation, it is refreshing to find groomers eager and enthusiastic to fly the flag for this scheme. The federation has developed this standard in close collaboration with Dogs Trust, PDSA and the British Dog Groomers’ Association. The work put in by all parties is proving invaluable as the take up increases.”

He added: “Participants have carefully studied the online library of resources, making use of the policies and information provided, and our team have found them extremely responsive to suggestions for improvement during the auditing process. This demonstrates the supportive nature of this process is effective: groomers are benefitting from having their existing knowledge corroborated as well as refining their businesses through what they are learning.”

Ruth Webb, of newly accredited centre K9 Shine Pet Grooming Centre in Whitley Bay, said it was good to be recognised.

“I’m so pleased for my girls who have worked very hard,” she said.

“It’s great to have recognition for the effort and determination that we’ve put into providing a good service for our customers and their dogs.”

For more information about the Quality Assurance Scheme for groomers, and to find Quality Assured Groomers, visit

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