The winner of the Best UK Vets 2017 award has been presented with a trophy to highlight its achievement.
Penmellyn Vets St Columb Major Hospital in Cornwall scooped the accolade after accruing around 200 more four and five-star reviews than its nearest rival on VetHelpDirect.com and Find Any UK Vet during a 12-month period.
The trophy was was presented by VetHelpDirect.com founder Susie Samuel who, during her presentation speech, highlighted the effort the clinic had made to put client care at the heart of the practice.
She said: “Penmellyn vets received 839 reviews, which is the highest number of reviews for any practice in the history of Best UK Vets,
“This is a fantastic achievement and incredibly well deserved – it’s been a great day and a real honour to meet everyone and present the award.”
Penmellyn Vets partner Philip Harris, who accepted the award on behalf of the St Columb Major Hospital, said: “This is a real honour for Penmellyn Vets and I know all the directors are immensely proud of the work we do here.
“It really is thanks to all the hard work from our staff and the excellent care they take of our clients and their pets every day”.
As well as earning the title of Best UK Vets 2017, Penmellyn Vets’ equine team bagged the award for Best Equine Vets. Ms Samuel presented the certificate to equine director Ruth Varcoe.