One of the UK’s leading veterinary business consultancies has been spreading its wings after helping open a practice in India.

Pratapsinh, Vicky and Alan
From left: Pratapsinh Gaekwad, Vicky Gower and Alan Robinson.

Vet Dynamics is a consultancy firm that offers expert advice and guidance to independent practices across the UK on how to improve business performance.

Now, a small animal practice in Mumbai has been benefiting from Vet Dynamics’ expertise.

Royal connections

The brainchild of Pratapsinh Gaekwad, who belongs to the royal family of Baroda, Crown Veterinary Services in Mumbai is a 4,500sq ft clinic offering a one-stop destination for canine and feline care in an area lacking quality animal veterinary practices or overnight postoperative facilities.

The clinic was established after Mr Gaekwad became frustrated at the lack of suitable facilities when his harlequin great Dane fell ill.

He said: “After the surgery, our dog was placed in the car and had to be taken home even before he had come out of anaesthesia. The fear of this traumatic event recurring was one of the driving forces behind building the clinic.”

Chemistry

Before taking the plunge, Mr Gaekwad decided to contact Vet Dynamics.

He said: “When I spoke with Vicky [Gower] and Alan [Robinson], we had instant chemistry and got on so well, I knew they were the perfect people to help me.

“I wanted to get into the veterinary business, but had no knowledge of the sector at all, and I’m so pleased I did.”

British staff

Facebook cover image
Crown Veterinary Services, Mumbai: a one-stop destination for canine and feline care.

Under advice from Vet Dynamics, Crown Vets employed experienced UK vet Billie-Jo Chambers as clinical director, while a British qualified veterinary nurse has also been taken on board.

The practice has:

  • three theatres
  • diagnostic imaging equipment
  • a dedicated radiology department
  • a pharmacy
  • a laboratory
  • separate kennels for dogs and cats for postoperative care

Positive response

Business head and project coordinator Sheroy Wadia said: “We wanted people to find everything under one roof so that, during an emergency, you don’t end up shuttling from one place to another. We have attracted 155 patients in our first month and had a really positive response so far.”

The hospital intends to tie up with local charities to facilitate treatment for strays and, while the facility is equipped to look after cats and dogs, plans are in place to offer treatment for birds and other exotic pets at a later stage.

Mr Gaekwad wants to encourage English vets and nurses to consider a career at Crown Vet as it expands throughout India. Interested professionals are invited to send CVs and a covering email to Vicky Gower (vicky@vetdynamics.co.uk).

 

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