The Role of the Head Nurse in Practice
The role of the head nurse is very varied, and can change from practice to practice and on a daily basis. Alongside the daily clinical duties, head nurses are expected to undertake a more managerial role, to organise nearly everything and cope with all eventualities.
This full day course will cover concepts of supervising staff, teaching clinical skills to staff (not just SVNs), motivating staff, staff conflicts, team leading, communication skills and very importantly how to delegate effectively. We will look at how to conduct appraisals, which questions to ask, and the different appraisal forms which may be utilised.
The health and wellbeing of your staff is very important, so we will also cover sickness, mental health, risk assessments for pregnancy and what working practices we can expect pregnant staff and those with health issues to undertake. Finding a balance as a head nurse is important, and to be fair to all can be difficult, but with good communication skills this balance can be found.
Specific areas to be covered.
• Supervising and motivating staff
• Managing staff conflicts, poor performers and disciplinary matters
• Staff appraisals
• Staff sickness, pregnancy and risk assessments