How to be a Fair, Reasonable and Legal Boss
Avoiding confrontation with staff might be a short term remedy, but it allows situations to fester that should have been dealt with years ago. Coupled with Employment law that has been written with large corporations in mind by people who have never run a business, the result can be a climate of fear that actually encourages poor performance.
Dead wood and difficult staff need to be managed to improve, or managed out. When only those staff with a ‘can do’ attitude remain, you will see the resulting impact on overall team morale and practice profitability.
James shows you how to identify and deal with problem staff fairly and legally; remove ineffective or difficult staff with minimum impact on the rest of the team; distinguish between sickness and disability and manage them accordingly; and manage older members of staff who do not wish to retire. Finally, he will show you how to recruit effectively and efficiently, including knowing your rights within the first months and years of employment, so that you can mutually agree in the right way and at the right time, if a new employee just isn’t working out.
Who will benefit: any owner or manager wishing to create ‘elite teams’ within their practice.