Anyone involved in running a practice knows how big a challenge it can be to find a vet who fits with your culture and the rest of the team. So at Peter Fenton Equine Veterinary Practice near Manchester, owner Diane Horner has decided to take a radically new approach to this perennial problem...

Transforming a group of highly talented individuals into a high-performing team is a common challenge in veterinary practices large and small. It requires considered leadership, but also the ability to understand that, sometimes, the best thing to do is nothing at all.

Have you been promoted to head up a team, perhaps to replace someone who has left or because the business is growing? Do you feel overnight your responsibilities have changed, but you haven't had training in the skill sets you need? This is accidental leadership…

Carolyne Crowe explains how this skill can be reframed by veterinary professionals to improve their personal lives, and make their roles in practice easier and more enjoyable.

“There are times when we are not in control of our minds. Why? Because part of our brain has its own agenda – we are the source and the solution to our own problems” – Leonie Lightfoot.