Animal Friends Insurance was named the UK’s Best Pet Insurance Provider at the 2014 Consumer Moneyfacts Awards in London.

The Amesbury-based business also gained a commendation in the ceremony’s main award category, Best Customer Service.

Hosted at the Honourable Artillery Company museum on January 23, the awards encompassed the entire financial services industry from banks and building societies to insurers.

For Animal Friends Insurance, this year’s award comes just eight months after winning the Outstanding Broker Claims Team of the Year at the Insurance Times UK Claims Excellence Awards 2013.

Animal Friends MD Elaine Fairfax said: “These awards are hugely important to us. They demonstrate consumers have recognised and appreciated the hard work everyone at Animal Friends has put in over the year.”

Animal Friends Insurance was chosen by consumers for its market-leading policies and outstanding customer service. More than 94,000 people took part in the survey, making it one of the largest of its kind.

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