Rob and Ashley
Rob Reid and Ashley Whitehead from White Cross Vets in Coulby Newham.

Staff from White Cross Vets have enhanced their skill sets and are subsequently celebrating after obtaining leadership and management qualifications. 

The veterinary group entered two of its Coulby Newham practice team members – clinic director and vet Rob Reid and head nurse Ashley Whitehead – for the Institute of Leadership and Management (ILM) qualification.

Vets Dave Hough and James Wood, clinic directors at the Birmingham and Leeds practices respectively, and Redcar practice head nurse Allison Hodgson, also undertook the course.

Take home skills

Redcar practice head nurse Allison Hodgson.

Dr Reid said: “The training has been very practical and engaging and I am looking forward to implementing the skills I have learned in the practice in Coulby Newham alongside Ashley.

“The ILM is all about management, best practice and leadership – all essential skills in a practice of our size and it’s been very rewarding to achieve this qualification.”

Relevant qualification

White Cross Vets managing director Tim Harrison said: “Rob, Ashley, Dave, James and Allison are our latest team members to complete this highly relevant qualification.

“We are delighted the rest of the management team are all embarking upon the ILM too, which will ultimately help them develop further management and leadership skills that will benefit everyone who works here, as well as our clients and their much-loved pets.”

View your activity >

Leave a Reply

2 Comments on "White Cross clinicians boost management skills"

Notify of

Sort by:   newest | oldest | most voted
1 month 27 days ago

Which ilm qualification was this?

Vet Times
1 month 27 days ago

Details of the ILM Leadership and Management qualifications are available at


related content

A poster created by the association with the British Medical Association, Public Health England and the VMD has been shortlisted for an Antibiotic Guardian Award at this year's ceremony in June.

3 mins

Students from Edinburgh and Nottingham's vet schools have won plaudits from the British Veterinary Behaviour Association for their insights into the field of animal behaviour.

5 mins

The Essex-based vet is suspended for two months for failing to hold professional indemnity insurance or equivalent arrangements.

3 mins

TV presenter and naturalist Chris Packham has urged companion animal vets not to “talk down to” clients and understand they are not just treating pets, but also their human owners.

5 mins

Byre Vets in Werrington, Peterborough, Cambridgeshire is the latest to be added to a network of practices located in the nearby towns of Oundle, Thrapston, Corby and Stamford.

4 mins

Leeds-based Beechwood Veterinary Group is inviting pets to free nail clipping clinics to raise money for a local rescue fund that helps pay for the treatment and care of strays.

5 mins