Vets Now has marked its 15th birthday with the opening of a state-of-the-art hospital in Manchester and out-of-hours (OOH) clinic in south-west London.

Vets Now founder Richard Dixon officially opens the purpose-built Manchester hospital.

The purpose-built hospital, in the Whitefield area of Manchester, will “significantly” increase accessibility to 24-hour emergency and critical care for veterinary practices and pet owners throughout the Greater Manchester region.

Meanwhile, the clinic in Sutton will offer an OOH service to vets and their clients in and around south London.

Commitment to clinical standards

The two facilities mean Vets Now operates 53 OOH clinics and three emergency and speciality hospitals across the country.

Founder Richard Dixon said the expansion to the business demonstrated Vets Now’s commitment to developing clinical standards.

He said: “Our growth will allow us to continue supporting the profession in achieving a better work-life balance for their staff, while also helping ensure their clients have easy access to emergency care whenever they might need it.”

Highly skilled team

Vets Now has assembled a team of highly skilled vets and VNs to its 24-hour emergency referral service in Manchester, who will work alongside distinguished referral clinicians with expertise in areas such as emergency and critical care (ECC) and small animal surgery.

Among the most high-profile appointments are:

  • RCVS Specialist in Small Animal Surgery (Soft Tissue) John Williams as national surgical lead
  • Louise O’Dwyer as clinical support manager
  • Kerry Doolin as referral clinician in ECC
  • Paul Aldridge as advanced practitioner in small animal surgery

In total, the hospital will employ 37 people.

Dr Dixon said: “We have been delighted by the response of the veterinary profession regarding the opening of the hospital in Manchester. It’s abundantly clear they share our vision for providing exceptional dedicated ECC to all clients in the area, and they value the additional support our hospital and team can provide.”

Personalised service

He added: “The opening of the hospital will enable us to provide a personalised service for veterinary practices throughout the region.

“They will be able to access our team of dedicated vets and VNs for advice, to transfer a critically-ill patient or to send an emergency directly to us to avoid disrupting their own practice regardless of the time of day or night.”

Vets Now has also announced plans to open an emergency OOH clinic in Chippenham in March 2017.

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