The Veterinary Medicines Directorate (VMD) has announced it has achieved ISO 9001 (quality management requirements) certification and ISO 27001 (information security management systems) re-certification following rigorous external audits during September.

According to the directorate, assessors found it to be fully compliant with the requirements of ISO 9001, with no non-conformities discovered. The auditors also commented that for an organisation to pass its first ISO 9001 certification without any non-conformities is a “very significant achievement“.

Meanwhile, the ISO 27001 re-certification audit of the VMD’s information security management systems gave a “ringing endorsement” its delivery of IT systems and services across the department, it said. Once again, auditors found no non-conformities.

The certification assessment was carried out by SGS auditors and its assessment report was validated by UKAS – the accrediting body for all ISO-certifying organisations.

VMD chief executive Pete Borriello said: “This is a great achievement for the VMD. It is a testament to the systems and processes we have in place and to the quality of our staff who operate them that we have been assessed as meeting these exacting ISO standards.

We will continue to embed quality management practices throughout our organisation to improve the efficiency and effectiveness of the services we provide to our customers.”

ISO 9001 is an international standard for quality management. More than a million organisations worldwide are certified, making ISO 9001 one of the most widely used management tools in the world today.

In achieving certification, the VMD joins a number of other health regulatory agencies in Europe that are similarly certified.

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