The RCVS has cut its management team down from 11 people to seven, following discussions at council earlier this month.

The RCVS has announced a series of top-level redundancies and job role changes, following discussions at council earlier this month.

Staff changes announced by RCVS CEO Nick StaceAccording to the college’s new chief executive Nick Stace, the management reshuffle will lead to a more efficient “first-rate” RCVS.

He said: “I believe that an engaged and well-purposed team of staff, with a focus on customer service and driving improvements, lies at the heart of any successful organisation.

“These changes will enable the college to move into the next stage of its development towards becoming a first-rate regulator.”

Gordon Hockey has been ratified as the college’s head of legal services and registrar. Mr Hockey will also have responsibility for registration and professional conduct, leading to the position of head of registration being abolished.

RCVS head of legal services / registrar, Gordon HockeyIn addition, the college has created the post of customer experience manager to “ensure the customer – the public and the profession – journey improves across the organisation”. The post holder will report to Mr Hockey.

Meanwhile, Eleanor Ferguson, who has been acting head of professional conduct, has been confirmed as full-time head of the department.

Elsewhere within the college’s senior team, the posts of head of corporate services and head of finance have been amalgamated into the new post of head of operations – to be filled by the college’s previous head of finance, Corrie McCann.

Two other posts have been made redundant – that of special projects manager and RCVS Charitable Trust director. However, a new post of executive director will be developed for the trust, with a view to taking the charity through a full strategic review.

The changes will mean that the regulator’s senior team is reduced from 11 people to seven, now comprising of chief executive and heads of legal services, operations, human resources, education, veterinary nursing and communications.

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