Tickets remain for this year’s Cx Congress at the East Midlands Conference Centre on 17 June.

Members of the Cx team at last year’s congress.
Members of the Cx team at last year’s congress.

Dubbed by organisers as the “veterinary sector’s customer experience event of the year”, the congress features three CPD streams: equine, pet and leadership.

Expert speakers

With three sessions in each stream, expert speakers will share practical tips and tools to help practices deliver the best customer experience to clients.

Delegates attending all three streams will also hear two customer experience specialists from outside the field of animal care: Fred Sirieix, Maître d’ on Channel 4’s First Dates and general manager of Galvin at Windows in Park Lane, London; and Elizabeth Stokoe, professor of social interaction at Loughborough University.

Tickets

The congress is aimed at anyone involved in customer care – reception teams, nurses, managers and vets.

Ticket prices start at £185 and include a hot and cold two-course buffet, tea and coffee breaks throughout the day, congress bag, workbook and a CPD certificate.

For more details or to book a place, visit the congress website.

View your activity >

Leave a Reply

Be the First to Comment!

Notify of
avatar

wpDiscuz

related content

The leg of a two-year-old Münsterländer dog has been saved from amputation using medical technology funded by Sir Bobby Charlton’s landmine charity, Find A Better Way.

6 mins

New developments see specialist-led oncology and ophthalmology services as well as additional specialists within the small animal cardiology and soft tissue surgery teams.

3 mins

The old will blend with the new at the Scottish Vet Fair 2017, when cutting-edge technology and advances in clinical practice will be showcased inside a 16th century castle.

3 mins

Veterinary courses can now be considered as “long course” degrees in England, therefore increasing the loan available to students.

6 mins

The importance of the human-companion animal bond was explored at the sixth Centre for Agriculture and Bioscience International (CABI)-RVC Symposium on Animal Welfare and Behaviour.

4 mins

Safia Barakzai looks at latest advances in treatment of this equine neurological condition.

15 mins