Visitors to this year’s British Small Animal Veterinary Association (BSAVA) Congress will have the opportunity to talk to staff from the Royal College of Veterinary Surgeons (RCVS) to learn more about its plans for a veterinary consumer disputes resolution service.

A team from the college will be at stand 104 at congress – which takes place at the ICC/NIA in Birmingham April 3-6 – ready to answer any delegate queries.

The college also said it will be providing further information on the new advanced practitioner accreditation – set to launch this autumn – and delegates will be able to play a related “Advance to Go” game with the chance of winning a Kindle Fire. Furthermore, delegates can pick up a free aluminium water bottle created especially for the event.
Elsewhere at the congress, on the Saturday (April 5) college chief Nick Stace and registrar Gordon Hockey will be giving a talk on the RCVS’ plans for a consumer disputes resolution service. The talk, entitled “What’s good for consumers is good for the profession – how resolving disputes quickly is the road to success“, will take place from 9am to 10.15am in Hall 7 with coffee and pastries available from 8.30am.
The college is also hosting a series of Practice Standards Scheme surgeries with Lorna Francis, a senior inspector for the scheme, on the Friday (April 4). Taking place in the exhibition arena, the free 45-minute private surgeries will give members of the profession the opportunity to find out more about the scheme and how they can prepare for inspections. To find out about availability and book a session, contact Fiona Harcourt on or 020 7202 0773.

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