Mill House Veterinary Surgery and Hospital has been judged as outstanding by the RCVS.

Mill house vet Rhiannon Jones.
Mill House vet Rhiannon Jones.

The Norfolk clinic was invited to take part in a practice standards scheme pilot of new higher awards in December 2015 and achieved top level in all categories it was assessed in. These were:

  • patient care
  • client experience
  • diagnostic imaging
  • laboratory and clinical pathology

Across all categories assessed, the highest scores were in pain management, diagnostic imaging, dentistry, infection control and laboratory and clinical pathology.

Gold standard

Mill House Vets is the only practice in west Norfolk to achieve the accreditation. In addition, it remains the only west Norfolk veterinary hospital to offer laparoscopy surgery and is also an International Cat Care gold standard cat friendly practice.

Lead vet Sarah Colegrave said: “We are absolutely delighted and incredibly proud of our team. This award looks at what goes on behind the scenes and is a measure of our standard of care for our patients and their owners.

“Highlighting the individual care we give to keep our patients comfortable is particularly rewarding. We are looking forward to building on this success to offer an even higher standard to clients old and new.”

View your activity >

Leave a Reply

Be the First to Comment!

Notify of


related content

A former shopping centre plant room that has been transformed into a state-of-the-art surgery marks a milestone for an expanding veterinary group.

3 mins

Petra Agthe, a specialist in veterinary diagnostic imaging at Hampshire-based Anderson Moores Veterinary Specialists, has launched the Good Life Campaign.

RVN Sophie Beckwith questions who is best suited to the role of a human resources position in a veterinary clinic – a practice team member or an HR-trained individual?

27 mins

Scientists believe they may have identified the mystery cause of “shaking piglets” – cases of which have been reported in Europe and abroad since the 1920s.

Annamaria Nagy and Sue Dyson investigate some of the advances in diagnostic imaging in horses using studies on techniques to discover injuries.

28 mins

RVN Emma Gerrard looks at the common endocrinopathies that present in practice and how nurses can involve their clients in helping to manage these conditions.

27 mins