Medivet, the veterinary partnership featured in last Thursday’s Panorama exposé, has issued a full statement addressing all issues raised in the BBC programme and detailing what steps it will be taking in light of these revelations.

Medivet, the veterinary partnership featured in last Thursday’s Panorama exposé, has issued a full statement addressing all issues raised in the BBC programme and detailing what steps it will be taking in light of these revelations.
 
The official statement, posted to the group’s website in the form of an open letter to its clients, covers all allegations aimed at Medivet as a result of secret filming in 2009 by an undercover reporter posing as a veterinary nurse. Filming took place at branches in Hendon, Stanmore, South Harrow, Watford and Kenton.
 
The statement includes responses to:

  • Ex-Medivet employee Kfir Segev caught on filmCost issues
  • Mr Cadywould and Hoggle (cat)
  • Nursing staff training and procedures
  • Restraint of Yogi
  • Reliance on trainees
  • Striking a dog
  • Anaesthesia of a cat
  • Paw injury to dog (Cece)
  • Insurance claim (Bonnie)
  • Blood pressure monitor (June 18, Watford)
  • Kfir Segev
  • Dog Blood Bank
  • Blood transfusion

Despite arguing in defense of some of the issues raised, veterinary surgeon Adi Nell (on behalf of the managing partners) wrote in an open letter to all Medivet clients: “We were appalled by some of the things we saw, as we are sure that you are, and wish to apologise unreservedly for them.”
 
A hidden camera shot from the Panorama special, filmed at numerous Medivet practices in the South East of EnglandMr Nell also stated that staff members whose behaviour “appeared to be unacceptable” in the broadcast on July 22 (2 vets and 2 veterinary nurses) had been suspended pending further investigation. This includes the VN who allegedly struck a dog on the head, the vet involved in the paw injury to a dog in Medivet’s care, and both the vet and VN involved in the fradulent insurance claim.
 
A further four staff members featured in the programme have since left the employment of Medivet, including Kfir Segev, who is said to have quit rather than face internal disciplinary proceedings. However, although Medivet can no longer take any action against these people itself, the group has committed to working with the RCVS in any investigation deemed necessary.
 
In respect of the issue of blood retained following a transfusion, Arnold Levy (director of the Medivet partnership) is not reported to have been suspended, but his actions will be covered by a full Medivet investigation, as will all other incidents covered by the programme.
 
To view the full statement, visit the Medivet website.

 
Images courtesy BBC
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