The question of what vet practices can learn from the NHS and vice versa will be posed in a special session at VPMA/SPVS Congress.
Practice manager Georgina Hills and SPVS president Nick Stuart spent a day at a large London teaching hospital to observe the NHS through the eyes of a veterinary practice, and will draw on the experience to lead the congress lecture.
They will be joined by management consultant Janine Roberts, who has worked in the NHS for more than 25 years and managed A&E departments and other services in NHS hospitals. Janine in turn spent time at a large London veterinary practice.
Vet Catherine Oxtoby, who is studying for a PhD at the University of Nottingham, will speak on the use of patient safety strategies, such as safety culture and checklists in the veterinary profession.
The interactive double session, chaired by Nick Steele of Zoetis, will look for meaningful comparisons and learning opportunities between human and animal health provision. It will be of interest to anyone fascinated by how the NHS works, but of particular use to those managing in larger, multi-site practices.
- Congress will be held at the Celtic Manor Resort, Newport on 28-30 January.
- For the latest congress programme, visit www.spvs-vpma-events.co.uk