BVA has appointed Moneypenny as the exclusive provider of telephone answering overflow support for BVA members.

BVA members can experience Moneypenny’s service first-hand with an exclusive two-week, no-obligation free trial.

Last year, in response to the growing number of practices needing outsourced support to help with busy periods, the BVA sought a provider to offer preferential telephone answering services to members.


Stephanie Vaughan-Jones said: “We are really proud to have been chosen as an exclusive provider to members of the BVA.

“We look after the telephone calls for a growing number of veterinary practices and pride ourselves on our personal approach to meeting their specific needs. This partnership further demonstrates our commitment to providing the excellent client service required by practices across the country.”

Selection process

BVA relationship marketing manager Tim Keen added: “Working with the member services group we chose a number of companies to invite to tender and, after a thorough selection process, we have awarded the contract to Moneypenny.”

View your activity >

Leave a Reply

Be the First to Comment!

Notify of


related content

Nick Marsh welcomes the trend towards greater specialism in veterinary medicine, but champions the importance (and hard work) of "jack of all trades" general practitioners.

14 mins

Animal health and welfare issues have been placed on a prime political platform, with the issues featuring heavily in the main political party manifestos.

4 mins

Jane Davidson outlines why, if you're a training practice committed to CPD, you need updated contracts in place, so all parties know what they're undertaking – including the financial costs and timescales.

9 mins

Former vet Warwick Seymour-Hamilton has had his fifth attempt to be restored to the register dismissed by the RCVS disciplinary committee.

2 mins

The entire staff contingent from the Catterick Garrison branch of Vets4Pets are to tackle the Yorkshire Three Peaks to raise money for Nowzad, a charity that bring dogs back to the UK that have been befriended by Afghanistan-based soldiers.

3 mins

Veterinary professionals and academics from across the globe are heading to the college today for the 30th General Assembly of the European Association of Establishments for Veterinary Education.

4 mins