The RSPCA receives a call every 30 seconds for advice on animal welfare or to report an incident of cruelty or neglect. However, not all calls received are quite so serious.
The RSPCA receives a call every 30 seconds from a member of the public seeking advice on animal welfare or to report an incident of cruelty or neglect. However, not all the calls received are quite so serious.
Although the majority of calls received by the RSPCA are serious, they occasionally wander into the “weird to the wonderful” territory. With this in mind, the charity has revealed its Top 10 funny phone calls, all of which were received in the last 12 months:
- A lady called the charity’s emergency phone line to ask which bus she needed to catch to visit Putney animal hospital.
- Someone called to report a cat stuck on a roof, which turned out to be a satellite dish.
- A woman asked call centre staff to speak to her husband as he was refusing to get out of bed and walk the dog.
- A very unhappy woman called to say that a cat had been abandoned in her garden, but called back to say it was, in fact, a surprise present from her husband.
- One lady called to request that a branch be opened up as she had left her hearing aid there.
- A caller asked to borrow a cat from one of the charity’s centres. She didn’t actually want a cat but she had a problem with mice in her house.
- A woman called to say there was something in her bathroom, but she was unsure whether it was a hamster or a spider.
- An RSPCA inspector went out to an incident following reports that a cat had been found under a bush. It turned out to be a jumper with a reindeer print on it.
- The charity was asked to help solve a neighbourly dispute as someone wanted to stop nearby residents talking to the postman, because it was causing her dog to bark.
- A displeased shopper called to ask how she could make sure she only bought milk from happy cows.
However humerous these stories, the charity is keen to remind people that the 24-hour advice and cruelty line – available on 0300 1234 999 – is for reporting serious cases or emergencies concerning animal welfare ONLY.
The cruelty and advice line operates in a similar way to the 999 emergency services number and non-urgent calls could prevent the charity from dealing with a serious crisis. Most calls received are for rescues or develop into legal investigations.
However, the RSPCA does have a non-urgent enquiries line, available on 0300 1234 555, and there is a wealth of information available on the charity’s website.