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The 387 Veterinary Centre has become the first practice in the UK to be awarded platinum level accreditation by the Investors in People scheme.

3 mins

VPMA president Renay Rickard will be offering guidance on appraisals in the association's next "New to Management" webinar.

2 mins

RVN Helen Tottey implores readers to tear down the walls stopping them from carrying out consultations, starting from within practice.

27 mins

The traditional dynamics of the referral process have often left clients feeling a little out of the loop, but times have changed. Here, Ray Girotti explains why it is now essential to see the client as central to the choice of whether or where their animal is referred.

18 mins

In the first of a two-part series exploring simple, but effective, ways to regain control of your practice finances, Alison Lambert focuses on one fundamental shift that will greatly improve the profitability and sustainability of your business model.

17 mins

With competition, tighter purse strings and the wonder of the web, setting up a new practice is not for the faint of heart. Adam Bernstein looks at some of the things to think about.

15 mins