Found 78 Client Care CPD courses


  • CPD Actif: Mountain, What Mountain?

    CPD Actif |Samoens| £795 -

    CPD Actif: Active Learning, Personal Development & Adventurous Training Mountain? What Mountain? Motivation for Motivators This course is for anyone who needs motivating or needs to motivate others, be they staff, colleagues, partners, clients, suppliers, friends or loved ones. It’s all about maps; the first map is Daniel Pink’s MAP of motivation – mastery, autonomy [...]

    view details 23/01/2017 - 28/01/2017 All Day 32hrs
  • Introduction to Dog Behaviour

    |Capitol Park| £185

    Do you want to learn more about dogs and understand why they do the things they do? This one day course will look at our relationship with dogs and their behaviour, as well as exploring common problem behaviours that we are most likely to encounter. With the aid of case studies, you will take a [...]

    view details 03/02/2017 9:30 am - 4:00 pm 6hrs
  • Client-care at animals’ end-of-life

    Vet CPD | Online| £109+VAT

    Client-care at animals’ end-of-life Euthanasia is the final common pathway of many diseases. But what can you do when a client disputes the need for euthanasia? And how can you more accurately judge when exactly euthanasia is now in this animal’s best interests? This course will povide you with a better understanding of the different [...]

    view details 06/02/2017 - 26/02/2017 All Day 8hrs
  • Client Service & Complaints Handling in Today’s Veterinary Practice

    MBL Seminars Ltd |Cambridge| £240

    The venue of this course will be confirmed upon booking. Introduction This is not just another day course on client care for veterinary support staff, receptionists and veterinary practice managers. It is about making a real-world difference to the client experience where your staff achieve ownership of approaches that work back in the practice. The [...]

    view details 09/02/2017 9:30 am - 5:30 pm 6hrs
  • Focus on Dog Aggression Day

    |Edinburgh| £99 (Early bird when booking up until 6 months in advance) - £185

    Unfortunately, aggressive behaviour is one of the main reasons why dogs are either euthanised or re-homed. During this course, renowned animal behaviourist, Elaine Henley will focus on both dog-to-human and dog-to-dog aggression and what can be done to help manage this difficult situation. This intensive full day course will cover the following topics of concern: [...]

    view details 09/02/2017 10:00 am - 4:00 pm 6hrs
  • OSCE Practicals for Clinical Coaches

    | Potters Bar, | £99 (Early bird when booking up until 6 months in advance) - 125

    This one day course is an in-depth look at how to support your students as they prepare for their City & Guilds practical exams.  You will look at the exam procedure, recent changes and common causes of failure. As well as looking at the correct techniques for current tasks you will also look at the [...]

    view details 10/02/2017 9:30 am - 4:00 pm 6hrs
  • Essentials of Emergency and Critical Care

    |Godmanchester| £99 (Early bird when booking up until 6 months in advance) - £185

    As emergency and critical care becomes more advanced, new techniques are being introduced into practice. The veterinary nurse is essential to the treatment of critically ill patients. The survival of such patients depends on the effective collaboration between veterinary surgeon & nurse. It is vital that Veterinary Nurses are familiar with the kit and nursing [...]

    view details 22/02/2017 9:30 am - 4:00 pm 6hrs
  • Client Service & Complaints Handling in Today’s Veterinary Practice

    MBL Seminars Ltd |Manchester| £240

    The venue of this course will be confirmed upon booking. Introduction This is not just another day course on client care for veterinary support staff, receptionists and veterinary practice managers. It is about making a real-world difference to the client experience where your staff achieve ownership of approaches that work back in the practice. The [...]

    view details 09/03/2017 9:30 am - 5:30 pm 6hrs
  • Essentials of Orthopaedic Nursing

    |Godmanchester| £99 (Early bird when booking up until 6 months in advance) - £185

    Orthopaedic techniques are becoming part of everyday modern veterinary practice and the nursing of these patients is a vital part of their recovery. This course is aimed at giving you, the veterinary nurse, a better understanding of orthopaedics by discussing the common orthopaedic conditions, what they are, how to treat them and how those treatments [...]

    view details 10/03/2017 9:30 am - 4:00 pm 6hrs
  • Nursing the Bird Patient

    | Potters Bar, | £99 (Early bird when booking up until 6 months in advance) - £185

    Birds can be challenging patients to nurses in the veterinary practice setting. By understanding the biology and behaviour of birds, and how they differ to our mammal patients, we can have far greater success in treating them. This one day course will build your knowledge and confidence in caring for birds and will cover: Anatomy [...]

    view details 10/03/2017 9:30 am - 4:00 pm 6hrs
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