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Consultations and Client Communication

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Price: £139

This course is available online. Please see below for more details on how to attend this course via the Internet.

Consultations and Client Communication
Vet Nurses and Techs are becoming increasingly responsible for nurse-led clinics, and therefore in directly communicating with and advising clients. Reception staff have to utilise effective communication during most of their working day. But how confident are we in this face-to-face and unpredictable environment?

Communication can also have an enormous impact on client compliance and the resulting clinical outcomes – so how do we ensure we get it right?

This course will cover some key aspects of communication skills including consultation structure, assisting with euthanasia appointments, and admission and discharge procedures.


All of our courses are 100% online, and run over a set period as a group. You can access the course lectures, guidelines and materials on our friendly learning platform at any time during the course, and complete work at your own pace.

Courses are fully tutored and our discussion-based approach means that you can discuss topics with your peers and share problems and solutions, with the input, guidance and support of your tutor throughout.

You will receive feedback on coursework, and all of our CPD is certified as formal/assessed distance learning.

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