A leading veterinary business consultancy has launched a nationwide survey to establish how terms and conditions of front-of-house staff vary across the UK.
The UK’s leading provider of out-of-hours veterinary care has grown its network by opening its latest site at a first opinion practice in Peterborough.
Online course will cover ”Recruitment and contracts of employment”, ”Handling disciplinaries and grievances”, ”Effective performance management”, ”Dealing with sickness”, and ”Dismissing an employee”.
In a first for veterinary sector in Scotland, initiative “recognises the central role receptionists play as part of the practice team”, says group’s managing partner.
Recognised specialist in internal medicine and feline medicine takes up newly created role and will have responsibility for group’s medical education strategy.
“We are thrilled BC Partners is supporting us during the next phase of our growth,” says Jo Malone, chief executive of the small animal, mixed and equine veterinary practices operator.
The Prince of Wales was given a tour of Pool House Equine Clinic, based in Staffordshire, and “had a go at scanning a horse’s tendon – getting a very good image”.
A series of “happy or not” traffic light terminals – more commonly seen in airports and motorway service areas – are being trialled in a group's practices.
